Frequently Asked Questions
Suck It!
This campaign is about removing shame and judgement against all feeding choices. We fully support Health Canada’s guidance that breast milk is the best food for newborn babies, and their recommendation to feed breast milk only for the first six months. At the same time, we recognize that breastfeeding isn’t always possible, or the right fit, for every family. Whether new parents decide to breastfeed, formula-feed, or do a combination of both, we want them to know that their informed choice is valid and deserves respect because a nourished baby is what matters most.
If you are or become a member of the Good Start™ Baby Club, and are one of the first 150 eligible people to complete the form at NourishedTummy.ca*, you will receive a set of free limited edition bottle sleeves and a complimentary bottle. See full Rules and Regulations.
Make sure you are a new member of the Good Start™ Baby Club, otherwise, login using your account details. Head over to nourishedtummy.ca to complete the form to confirm your participation. Terms and Conditions apply**.
You must be or become a member of the Good Start Baby Club and be a part of the first 150 people to complete the form on nourishedtummy.ca adhering to the full eligibility requirements of Good Start Baby Club here. See full giveaway rules here for additional details.
You will receive a confirmation email and a shipment email once your three unique Suck It bottle sleeves and complementary bottle have shipped. Please allow our team approximately 3 weeks to confirm your eligibility and ship your giveaway.
Your Suck It giveaway will ship approximately 3 weeks from when you filled the form to allow our team time for verifications. You will receive a confirmation email once your giveaway has shipped. Make sure your address is updated on your profile to avoid any delivery issues.
Please allow for 3 weeks once you have completed the form for your Suck It giveaway to be shipped. Please note that due to limited quantities we are unable to replace lost or damaged bottles and sleeves.
Thanks for reaching out and letting us know about the issue with your kit. We're sorry to hear that the item is damaged. Unfortunately, we are currently unable to send a replacement due to limited inventory.
If you're an existing member of the Good Start™ Baby Club, you're already eligible! Simply login to your account & head over to nourishedtummy.ca to complete the form confirming your participation. The first eligible 150 people to join the movement will receive the giveaway*.
If you are eligiblefor the Good Start ™ Baby Club program, you will receive member benefits including a personalized Ready for Baby Pack**. Additionally, for everyone who completes the form below Perrigo will donate one package of Good Start® formula to Food Banks Canada1 because we all know a nourished tummy is what matters most.
For every sign-up through NourishedTummy.ca, we will donate 1 package of Good Start baby formula to Food Banks Canada (guaranteed minimum of $100,000 in product value, up to a maximum of $250,000), to help ensure more babies across the country who need formula can be nourished.
General
If you find empty shelves at your local retailer, we encourage you to speak to the store’s manager to find out when the next shipment is scheduled to arrive.
Use the “Where to Buy” tool on our website to find Good Start® products at online retailers or other physical stores near you (always call ahead first to confirm availability).
Consider a different Good Start® formula format (powder, ready-to-feed, concentrated liquid). Consult your healthcare professional before switching if your baby has specific feeding concerns, and check if they have any samples (this will depend on availability).
Good Start® infant formulas are nutritionally complete and meet the complete nutritional requirements of healthy term infants from 0 to 12 months.
For more information, visit: https://www.canada.ca/en/health-canada/services/infant-care/infant-formula/shortage.html#a2.1
Since formula products differ from country to country, do your best to travel with enough formula for the duration of your trip—it’s highly recommended. Understanding that extended trips (and packing for baby, right?) may make this difficult, it’s recommended to at least bring some of the formula you’ve used immediately before your trip.
If you want to be extra prepared, you can consult the e-commerce stores in the country you’ll be visiting to find out what infant formulas are available. Then, you can share that information with your doctor to help determine what will be suitable for your baby.
Remember: Always discuss any feeding changes with your baby’s doctor.
Be sure to check the package for specific Halal or Kosher symbols. Here are some of the products you’ll find:
Kosher
- Good Grow® nutritional toddler drink, milk flavour
- Good Grow® nutritional toddler drink, vanilla flavour
We offer a variety of non-GMO infant formulas — like these:
- Good Start®
- Good Start® Plus
- Good Start Soothe™
Here are a few ways you can help wave goodbye to clumps for good:
- Add the water first: Water, then powder…always.
- Test the temp: For the best mixing results, ensure you’re using lukewarm water.
- Don’t wait to shake it! Shake the bottle immediately after you’ve added the powder to the water.
The most essential step? Always following the label instructions—it’s important for the health of your baby.
Excellent question. Storage is very important and differs based on the type of formula.
Storing opened formula
Ready-to-feed or Concentrate: Cover and store it up to 24 hours in the refrigerator.
Powder: Once opened, use within one month. Store the container in a cool, dry place and make sure the lid is tightly closed*.
Storing unopened formula
Powder, ready-to-feed or concentrate: Store unopened formula in a cool, dry place (6 – 25° C).
*Formula storage instructions are stated based on Good Start® infant formula products. Please consult the label for full preparation and use instructions. If using another brand of infant formula, please follow the directions stated on the label.
Baby Club
Due to the possible Canada Post strike, Ready for Baby Pack and/or coupons delivery may be delayed. Please note that we’re monitoring the situation closely. We appreciate your patience during this time! To stay on top of the latest updates on the strike, we encourage you to visit Canada Post’s news centre: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page
You bet. In addition to the free Baby Pack, you’ll receive personalized coupons and new baby information in your inbox and mailbox as your baby grows.
If you signed up during your pregnancy, expect to see your Ready for Baby Pack in the mail around a month before the birth of your baby.
If your baby has already been born, and you are less than 9 months post birth, you can expect to see your Pack in the mail approx. a month after sign-up.
If you have not received your Ready for Baby Pack based on its delivery criteria, the following steps should help:
Log into your account to make sure all your information is up to date, including your current address and due date.
Once you’ve checked that your profile’s in good order, please contact our Consumer Care team at 1-800-864-9671 or send us a message.
Please note that only one sign-up per account is allowed. Any duplicate entries will be deemed ineligible to receive.
Coupons are pre-selected for you based on your profile and the age of your baby. However, some coupons can be redeemed for the Good Start® formula product of your choice.
Coupons can be redeemed in-store at participating retailers that carry Good Start® infant formula products. They cannot be used for purchases made at online retailers.
Our Customer Support team is happy to help if you have any questions. Reach out to our team here.
Absolutely, as part of the sign-up process we simply ask for your due date so we can share relevant communications with you based on your journey as a new parent.
We do not require any payment or credit card details required for Baby Club. Joining our program is FREE!